PRIVACY POLICY Last updated 01/03/2021 INTRODUCTION Ancestro Historias (“nosotros”, “nos” ,“nuestro”) respeta la privacidad de nuestros usuarios (“usuario” o “tú”). Esta Política de Privacidad explica cómo recopilamos, utilizamos, divulgamos y protegemos su información cuando visita nuestro sitio web www.ancestro.com.co, incluyendo cualquier otra forma de medios, canal de medios, sitio web móvil o aplicación móvil relacionada o conectada a este (en conjunto, el “Sitio”). Lea atentamente esta política de privacidad. Si no está de acuerdo con los términos de esta política de privacidad, por favor no acceda al sitio. Nos reservamos el derecho de realizar cambios en esta Política de Privacidad en cualquier momento y por cualquier motivo. Le informaremos sobre cualquier cambio actualizando la fecha de “Última actualización” de esta Política de Privacidad. Cualquier cambio o modificación entrará en vigencia inmediatamente después de publicar la Política de Privacidad actualizada en el Sitio, y usted renuncia al derecho de recibir un aviso específico de cada cambio o modificación. Se le recomienda revisar periódicamente esta Política de Privacidad para mantenerse informado sobre las actualizaciones. Se considerará que ha sido informado, estará sujeto a, y habrá aceptado los cambios en cualquier Política de Privacidad revisada al seguir utilizando el Sitio después de la fecha en que se publique dicha Política de Privacidad revisada. COLLECTION OF YOUR INFORMATION We may collect information about you in a variety of ways. The information we may collect on the Site includes: Personal Data Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site. Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. Financial Data Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [epayco], and you are encouraged to review their privacy policy and contact them directly for responses to your questions. USE OF YOUR INFORMATION Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
  1. 1. Administer sweepstakes, promotions, and contests.
  2. 2. Assist law enforcement and respond to subpoena.
  3. 3. Compile anonymous statistical data and analysis for use internally or with third parties.
  4. 4. Create and manage your account.
  5. 5. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
  6. 6. Email you regarding your account or order.
  7. 7. Enable user-to-user communications.
  8. 8. Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  9. 9. Generate a personal profile about you to make future visits to the Site more personalized.
  10. 10. Increase the efficiency and operation of the Site.
  11. 11. Monitor and analyze usage and trends to improve your experience with the Site.
  12. 12. Notify you of updates to the Site.
  13. 13. Offer new products, services and/or recommendations to you.
  14. 14. Perform other business activities as needed.
  15. 15. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  16. 16. Process payments and refunds.
  17. 17. Request feedback and contact you about your use of the Site.
  18. 18. Resolve disputes and troubleshoot problems.
  19. 19. Respond to product and customer service requests.
  20. 20. Send you a newsletter.
  21. 21. Solicit support for the Site.
  22. 22. [Other]
DISCLOSURE OF YOUR INFORMATION We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Marketing Communications With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. Online Postings When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity. Third-Party Advertisers We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you. Affiliates We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. Other Third Parties We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law. Sale or Bankruptcy Si reorganizamos o vendemos la totalidad o una parte de nuestros activos, nos fusionamos o somos adquiridos por otra entidad, es posible que transfiramos su información a la entidad sucesora. Si cerramos el negocio o entramos en bancarrota, su información podría ser un activo transferido o adquirido por un tercero. Usted reconoce que dichas transferencias pueden ocurrir y que el cesionario puede negarse a cumplir los compromisos que hicimos en esta Política de Privacidad. No somos responsables de las acciones de terceros con quienes comparte datos personales o sensibles, y no tenemos autoridad para administrar o controlar las solicitudes de terceros. Si ya no desea recibir correspondencia, correos electrónicos u otras comunicaciones de terceros, es su responsabilidad comunicarse directamente con el tercero. TRACKING TECHNOLOGIES Analíticas del Sitio Web También podemos asociarnos con proveedores de terceros seleccionados[, como [Google Analytics,] y otros], para permitir tecnologías de seguimiento y servicios de remarketing en el Sitio mediante el uso de cookies de primera parte y cookies de terceros, con el fin de, entre otras cosas, analizar y rastrear el uso que los usuarios hacen del Sitio, determinar la popularidad de cierto contenido y comprender mejor la actividad en línea. Al acceder al Sitio, usted acepta la recopilación y el uso de su información por parte de estos proveedores de terceros. Se le recomienda revisar su política de privacidad y contactarlos directamente para obtener respuestas a sus preguntas. No transferimos información personal a estos proveedores de terceros. Debe tener en cuenta que adquirir una nueva computadora, instalar un nuevo navegador, actualizar un navegador existente o borrar o modificar los archivos de cookies de su navegador también podría borrar ciertas cookies de exclusión voluntaria, complementos o configuraciones. THIRD-PARTY WEBSITES The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. SECURITY OF YOUR INFORMATION We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. POLICY FOR CHILDREN We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals. OPTIONS REGARDING YOUR INFORMATION [Información de la Cuenta] En cualquier momento, puede revisar o cambiar la información en su cuenta o dar de baja su cuenta mediante:
  1. 1. Logging into your account settings and updating your account
  2. 2. Contacting us using the contact information provided below
  3. 22. [Other]
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.] Emails and Communications If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
  1. 1. Noting your preferences at the time you register your account with the Site.
  2. 2. Logging into your account settings and updating your preferences.
  3. 3. Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly. CONTACT US If you have questions or comments about this Privacy Policy, please contact us at: Ancestro Indigenous Stories Bogotá – Colombia ZIP CODE: 110221 Phone: +57 300 5748490 Email: contacto@ancestro.com.co

PRIVACY POLICY

Last updated 01/03/2021

INTRODUCTION

Ancestro Indigenous Stories (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ancestro.com.co including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [epayco], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  1. 1. Administer sweepstakes, promotions, and contests.
  2. 2. Assist law enforcement and respond to subpoena.
  3. 3. Compile anonymous statistical data and analysis for use internally or with third parties.
  4. 4. Create and manage your account.
  5. 5. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
  6. 6. Email you regarding your account or order.
  7. 7. Enable user-to-user communications.
  8. 8. Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  9. 9. Generate a personal profile about you to make future visits to the Site more personalized.
  10. 10. Increase the efficiency and operation of the Site.
  11. 11. Monitor and analyze usage and trends to improve your experience with the Site.
  12. 12. Notify you of updates to the Site.
  13. 13. Offer new products, services and/or recommendations to you.
  14. 14. Perform other business activities as needed.
  15. 15. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  16. 16. Process payments and refunds.
  17. 17. Request feedback and contact you about your use of the Site.
  18. 18. Resolve disputes and troubleshoot problems.
  19. 19. Respond to product and customer service requests.
  20. 20. Send you a newsletter.
  21. 21. Solicit support for the Site.
  22. 22. [Other]

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Website Analytics

We may also partner with selected third-party vendors[, such as [Google Analytics,] and others], to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

OPTIONS REGARDING YOUR INFORMATION

[Account Information]

You may at any time review or change the information in your account or terminate your account by:

  1. 1. Logging into your account settings and updating your account
  2. 2. Contacting us using the contact information provided below
  3. 22. [Other]

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  1. 1. Noting your preferences at the time you register your account with the Site.
  2. 2. Logging into your account settings and updating your preferences.
  3. 3. Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Ancestro Indigenous Stories

Bogotá – Colombia

ZIP CODE: 110221

Phone: +57 300 5748490

Email: contacto@ancestro.com.co

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